- Category
- Construction & Trades
Garolla is the UKs #1 electric garage door provider. Our mission at Garolla is to be the #1 recommended by Customers, Franchisees and Employees. Garolla is undertaking a bold and exciting growth strategy to ensure we continue to delight our customers.
Garolla is seeking a reliable and customer-focused Field Service Engineer to carry out garage door repair visits across the UK. You’ll be the first point of contact on-site with our customers, diagnosing and repairing issues on our garage door systems the role will involve but not limited to:
· Attend scheduled repair jobs at customer locations across the UK.
· Diagnose faults on garage doors during the initial site visit.
· Complete on-the-spot repairs wherever possible.
· Use hand tools and basic diagnostic equipment confidently and safely.
· Provide a friendly, professional experience to all customers.
· Clearly explain issues and repairs to customers to ensure understanding.
· Record job outcomes and report back to the central team.
You don’t need specific garage door experience — full product training will be provided — but confidence using hand tools and working independently is essential.
Job Requirements
· Strong practical skills and experience using hand tools.
· Willingness and ability to travel nationally, with overnight stays if required.
· Full UK driving licence.
· Excellent communication and interpersonal skills – able to build a good rapport with customers.
· Problem-solving mindset with the ability to work independently.
· Reliable, punctual, and well-presented.
· Experience in field service, maintenance, or a similar hands-on role is beneficial.
Experience with garage doors is advantageous but not essential – full training will be provided.
What we provide:
· 25 days holiday plus bank holidays
· Company pension
· Bike2work scheme
· Death in service insurance
· Discounted gym membership
· Employee of the month
· Summer event
· Competitive salary and bonus scheme
· Gold standard Garolla training programme
· Carer progression & development
· Company van & fuel card
