- Category
- Admin & Office
Location: ECS Textiles Ltd, Block 6, Gloucester Road, North Shields, NE29 8RQ
Hours: Monday to Friday, 9am – 5pm
Reports to: Management Team
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We’re looking for an adaptable, confident, and enthusiastic team player to join ECS Textiles Ltd and take on a hybrid role covering both operations and marketing. You’ll be at the heart of the business – coordinating logistics, supporting our drivers and suppliers, and leading the charge on our digital presence. This role is ideal for someone who thrives in a fast-paced environment, is organised and detail-oriented, and wants to grow alongside a dynamic, socially conscious business.
Key Responsibilities
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Operations & Office Administration
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Coordinate daily stock collections from suppliers.
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Prioritise and assign collection routes to drivers based on location and urgency.
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Communicate with suppliers, confirm details, and address queries.
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Answer inbound telephone calls in a friendly and professional manner.
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Prepare all necessary paperwork, labels, and driver reports.
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Monitor and record collection data, driver activity, and any incident notes.
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Maintain up-to-date databases and accurate filing systems.
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Resolve operational issues, liaise with suppliers and drivers.
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Support general office tasks including data entry and document control.
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Marketing & Digital Engagement
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Develop and manage content for digital platforms including websites, blogs, and social media.
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Plan and schedule engaging posts across Facebook, Instagram and more.
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Create educational and promotional content about textile recycling and company activities.
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Plan and implement marketing campaigns.
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Stay informed on trends in digital marketing and the recycling industry.
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Contribute to marketing ideas for ECS Textiles and Collect4All, our group brands.
What we’re looking for
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At least 1 year of office administration experience.
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A confident communicator with excellent phone manner and written skills.
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Basic knowledge of digital marketing, social media, and/or content creation tools (e.g., Canva, Mailchimp, Meta Business Suite).
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Highly organised with the ability to manage multiple responsibilities.
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Proactive, can-do attitude and keen to take initiative.
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Must be able to reliably commute to NE29 8RQ daily for a 9am start.
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Strong team player who is also comfortable working independently.
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A desire to grow professionally as the business evolves.
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Experience using marketing analytics tools (e.g., Google Analytics, Meta Ads Manager).
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Interest or background in sustainability, recycling, or textiles.
Why Join Us?
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At ECS Textiles, you’re not just a cog in the machine — you’re part of something meaningful. We're a friendly, close-knit team with big ambitions to grow sustainably. You’ll be given real responsibility, variety in your work, and the chance to make a difference.
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Job Types: Full-time, Permanent, Zero hours contract
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Pay: From £12.30 per hour
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Benefits: Free on-site parking
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Language: English (preferred)
